Topic Replies Activity
Paid via PayPal but no upgrade (DO NOT PAY AGAIN)

There have been multiple reports of users that paid via PayPal but their account was not upgraded. It’s very frustrating if you trust someone your money and nothing happens. We totally understand and we apologize! We’v…

20 July 7, 2020
Addresses not found

Free users of our route planner are increasingly reporting addresses not found on the map, or not located correctly. The reason is that the free usage limit for Google’s geocoding service has been lowered drastically. W…

4 February 11, 2020
Different durations
API
3 September 30, 2020
API 409 error "No locations"
API
11 September 28, 2020
Newbie: 401 on Hello world example
API
5 September 28, 2020
Set vehicle mode in API
API
4 September 23, 2020
400 Bad Request - Header or Cookie too large 3 September 21, 2020
Tour location array not an array?
API
1 September 14, 2020
Routes with specific car/delivery options
API
6 August 6, 2020
Is there any Load Optimization capability?
API
2 August 12, 2020
Default start time for rounds
API
3 August 5, 2020
Ability to route for Cycle
API
4 August 27, 2020
Confused by fuel consumption calculation! 6 August 10, 2020
API v2 request takes more than 15mins
API
5 August 6, 2020
API 2.0 documentation
API
5 August 6, 2020
Set home address
API
5 August 6, 2020
Updating API php version
API
2 August 6, 2020
Is there a way to contribute to maps to improve gated community routing?
API
9 July 20, 2020
API Example in plain JavaScript
API
6 July 1, 2020
Multiple rounds request
API
10 June 29, 2020
GPS Export not working 2 June 26, 2020
After optimisation, POST Tour does not order the locations
API
6 June 24, 2020
401 Authorization Error on JS Web App
API
10 June 22, 2020
API JSON Parameter
API
4 June 18, 2020
Does Arrival time include the service time from previous drop
API
4 June 18, 2020
Sending more than 35 routes seem to kill the request
API
5 May 22, 2020
Correct an address 5 May 19, 2020
RouteXL v2: POST tour returns inconsistent data
API
3 May 16, 2020
Map Not Displaying Javascript Enabled 2 May 14, 2020
Didn't get the result I expected? 4 May 13, 2020