Your session has expired. You must reset the route planner

Website
1

I keep getting an error with a deep link submission … I was trying to display in an iframe … it loads okay but then I receive -

Reset Error
Reset Error759×568 41.2 KB

RouteXL
Your session has expired.

You must reset the route planner.

Reset now

I click on “Reset Now” button but it comes back with the same error

I just noticed there was an error box that occurred and disappeared with the Session Expire Box… I was able to capture text though… this is what pops up before the session expired error…

RouteXL
Something went wrong. Please try again.

Code: RS-NOPOLLCODE

2

That may be the iframe security, the website needs to set cookies.

3

Your Website or Mine?

4

The route planner needs to set cookies. In an iframe these become third-party and may not be accepted.

5

Could some form of this be used to allow your page to set cookies?
Set-Cookie: session=your_session; SameSite=None; Secure

6

We’re really not sure and we’re hesitant to support it, as it seems to be a browser issue. We do not support our website being displayed in iframes as such. If you want to integrate our routes in your system, please consider our API.