Last Friday morning I could not reach the site to log in and plan the day’s route. Uptime has been 100% over the past 9 months, which is excellent. This morning - Friday 28 July - at around 7am again I was unable to reach the RouteXL site so had to plan timed deliveries for around 50 drops without it.
I am using an iPad which connected successfully to the internet via other apps on mobile data on both days.
I could find no notification of planned maintenance, nor any mention of issues on Twitter or this forum. How can I either stop this recurring, or find out in advance when the service will be unavailable?