Routes not working

Hi since Friday the route and the distance are returning 0 for the tour APi Method, has something changed we have been using the service for over 4 months now, and the code has not changed on our side. But from Friday the distance and minutes are being returned as 0 and the order of the routes are not coming in the correct order.

Can you please advise asap please.

We’re not aware of problems at this moment. Can you share a request you’re sending that gives these errors and the response you’re getting? You may also mail it to