Connect to webfleet

Old Forum
1

Cant connect / Gives no errror
Have tom tom webfleet and the system never connects to Routeplanner to export the orders.

2

What error message do you get when you save the credentials in the options?

3

You may need to start a new session to sync the options in the browser and on the server.

To do so follow these steps:

  1. Log off from our website
  2. Close your browser completely (all tabs and windows)
  3. Wait 10 seconds
  4. Open the browser and log in on our website
  5. Wait 10 seconds
  6. Press the Reset button
  7. Wait another 10 seconds

Now check the options and fill out your WEBFLEET credentials if required.

4

We’d like to check it out, please send your WEBFLEET credentials to info@routexl.com

5

thats the problem. It gives no error.

6

yes we have done this many times but it still doesn’t work. I have made a new account and tried Chrome and Internet Explorer with no luck either.