Code: SHOW-OPTIMAL-NO-ROUTE

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1

Hello,

I can’t seem to generate any routes anymore. No matter how many or which adresses i enter, i always get the same error:

RouteXL

Something went wrong. Please try again.

Code: SHOW-OPTIMAL-NO-ROUTE

I figured there was something wrong mith my saved routes (favorites), so i tried deleting them all to start from scratch. I am unable to delete 1 of them, so i’m guessing there’s something wrong with that route that interferes with finding any new ones. It loads all the adresses just fine, but every time i try to find a route it gives this error. Even when i only enter 2 new adresses.

I found in a different post that it might have been because the adresses were situated to far from roads to generate a route, but i’ve checked this every time and this isn’t the problem.

Is there a fix to this? Can somebody help with deleting the last saved route to see if this helps?

Thanks in advance.

2

That error should not have anything to do with the saved routes. It’s often the format or additional information that’s imported with the addresses. Can you share your input here, or send to us via email info@routexl.com?