Can't find precise street address

I’m having a huge problem. When i search an address the system show me only the main city but not the street and i can’t choose the right address so the system report: “not a precise street address” for every address i search. I’m using routexl ITA.

Try one of the other geocoders, which we use to find addresses on the map. To change geocoder go to the Options button.

thanks. fixed!! And keep up the good work guys!!!