API time out issue


#1

Is the api down? We are receiving timeouts for all the api calls. Even https://api.routexl.nl/status/Hello+world is not returning results.


#2

We encountered this issue, too.
Can you please inform us, when your service will be available again?


#3

We’ve restart the server, it should be up and running again.


#4

We use almost 24 hours this API… the problems started at 4.00 o’clock… and we noticed that each month with the premium account the service stopped also for a few hours… each month again… Is there something to change on this issue…


#5

If the service breaks every month, that probably has to do with the recurring payment via PayPal. Although there is some slack built in, it depends on third-party software and services to update the subscription end date.

The best way to prevent this may be to take up a business subscription. These do not have an end date that needs to be updated each month. You can request a business subscription here.