# Map not loading when I type in addresses!

**URL:** <https://support.routexl.com/t/map-not-loading-when-i-type-in-addresses/216>\
**Category:** Old Forum\
**Created:** [September 2, 2016, 2:34pm UTC](https://support.routexl.com/t/map-not-loading-when-i-type-in-addresses/216 "2016-09-02T14:34:00Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![John\_Dannar](https://support.routexl.com/letter_avatar_proxy/v4/letter/j/ecd19e/32.png) [@John\_Dannar](https://support.routexl.com/u/John_Dannar)\
**Post date:** [September 2, 2016, 2:34pm UTC](https://support.routexl.com/t/map-not-loading-when-i-type-in-addresses/216/1 "2016-09-02T14:34:00Z")

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I type in 30 addresses and they all appear on the side bar and then are plotted on the map. &nbsp;The only problem is that the map doesn’t load. &nbsp;It’s just a blank gray background! &nbsp;I just payed for the 1 day subscription because I only need it this one time, but it’s very important.

Need help, please!

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<div class="post-metadata">

**Author:** ![RouteXL](https://support.routexl.com/user_avatar/support.routexl.com/routexl/32/347_2.png) [@RouteXL](https://support.routexl.com/u/RouteXL)\
**Post date:** [September 2, 2016, 4:14pm UTC](https://support.routexl.com/t/map-not-loading-when-i-type-in-addresses/216/2 "2016-09-02T16:14:00Z")

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The map tiles are served by third parties. It can happen that they have problems, and the map turns grey.

If so, a simple work around is to select another map from Options \> Styling \> Map Style