# Latest **URL:** https://support.routexl.com/latest.md?no_subcategories=false&page=2 [Latest](https://support.routexl.com/latest.md) · [Categories](https://support.routexl.com/categories.md) **Page:** 3 --- ## [Concatenation locations and parameters](https://support.routexl.com/t/concatenation-locations-and-parameters/2771)
**Author:** [@MarcoFischer](https://support.routexl.com/u/MarcoFischer)\ **Replies:** 1\ **Last updated:** [March 27, 2024, 6:40pm UTC](https://support.routexl.com/t/concatenation-locations-and-parameters/2771 "2024-03-27T18:40:06Z")
Hello, POST Tour returns a valid result with MSXML2.XMLHTTP60, how must i concatenate the global parameters like “speed” behind the locations? locations=\[{“address”:“The Hague, The Netherlands”,“lat”:“52.05429”,“lng”:“… --- ## [Feature Request - Find route for subset](https://support.routexl.com/t/feature-request-find-route-for-subset/2768)
**Author:** [@hazaqames477](https://support.routexl.com/u/hazaqames477)\ **Replies:** 1\ **Last updated:** [March 25, 2024, 9:14pm UTC](https://support.routexl.com/t/feature-request-find-route-for-subset/2768 "2024-03-25T21:14:53Z")
I ran into limitations with Google Maps and came across OpenStreetMap and eventually RouteXL.com. I really like what I see and just uploaded my first 100. This is when I realized my route actually covers three major area… --- ## [Routing problem via API - Route arrival times wrong](https://support.routexl.com/t/routing-problem-via-api-route-arrival-times-wrong/2758)
**Author:** [@ITRegistration](https://support.routexl.com/u/ITRegistration)\ **Replies:** 4\ **Last updated:** [March 13, 2024, 12:24pm UTC](https://support.routexl.com/t/routing-problem-via-api-route-arrival-times-wrong/2758 "2024-03-13T12:24:49Z")
Hi! I have a problem with route ID iFZf3SrA This is my request, we are not using any conditions like servicetimes or anything: \[{“lat”:“48.3096043”,“lng”:“14.3181279”,“address”:“Start”}, {“lat”:“47.27326”,“lng”:“14.4… --- ## [Directions fail en api 2](https://support.routexl.com/t/directions-fail-en-api-2/2752)
**Author:** [@Felix666](https://support.routexl.com/u/Felix666)\ **Replies:** 2\ **Last updated:** [March 9, 2024, 1:25pm UTC](https://support.routexl.com/t/directions-fail-en-api-2/2752 "2024-03-09T13:25:04Z")
the directions parameter does not work for me in api2, it does not offer details of the route --- ## [Route not feasible : why?](https://support.routexl.com/t/route-not-feasible-why/2433)
**Author:** [@starshipcoder](https://support.routexl.com/u/starshipcoder)\ **Replies:** 7\ **Last updated:** [March 8, 2024, 11:25pm UTC](https://support.routexl.com/t/route-not-feasible-why/2433 "2024-03-08T23:25:53Z")
Hi I sent this route to api: \[{“address”:“starting”,“lat”:“48.329302”,“lng”:“-0.877466”},{“address”:“1”,“restrictions”:{“ready”:300,“due”:180},“lat”:“48.0600459”,“lng”:“-0.7346208”,“servicetime”:15},{“address”:“2”,“res… --- ## [Susbcribed but the API is saying i can only optimize 10 locations](https://support.routexl.com/t/susbcribed-but-the-api-is-saying-i-can-only-optimize-10-locations/2744)
**Author:** [@onadiamonds](https://support.routexl.com/u/onadiamonds)\ **Replies:** 1\ **Last updated:** [March 5, 2024, 5:35am UTC](https://support.routexl.com/t/susbcribed-but-the-api-is-saying-i-can-only-optimize-10-locations/2744 "2024-03-05T05:35:06Z")
I am having issues with the API. Its saying that i can only submit 10 locations but i have already subscribed to a plan with a maximum of 100 locations. --- ## [Can't type Hebrew in searchbox](https://support.routexl.com/t/cant-type-hebrew-in-searchbox/2705)
**Author:** [@movil](https://support.routexl.com/u/movil)\ **Replies:** 1\ **Last updated:** [January 13, 2024, 11:46am UTC](https://support.routexl.com/t/cant-type-hebrew-in-searchbox/2705 "2024-01-13T11:46:23Z")
Hi When I search in Hebrew I receive an error that “An address needs to be at least 4 characters and 2 alphabetic.” (screenshot attached). Can you please fix? --- ## [Using API in R: optimized route](https://support.routexl.com/t/using-api-in-r-optimized-route/2674)
**Author:** [@TijmenW](https://support.routexl.com/u/TijmenW)\ **Replies:** 2\ **Last updated:** [November 29, 2023, 10:19am UTC](https://support.routexl.com/t/using-api-in-r-optimized-route/2674 "2023-11-29T10:19:41Z")
Hi All, I would like to create a request to the API in R, but I am trying to find the correct inputs to httr2 https://httr.r-lib.org/reference/POST.html, even after reading its documentation. I am not sure of the placem… --- ## [Upgrades Not working](https://support.routexl.com/t/upgrades-not-working/2653)
**Author:** [@PORTA\_KING](https://support.routexl.com/u/PORTA_KING)\ **Replies:** 2\ **Last updated:** [November 10, 2023, 9:03am UTC](https://support.routexl.com/t/upgrades-not-working/2653 "2023-11-10T09:03:37Z")
Im Currently on a 100/month subscription, i need to upgrade to 200/month. every time i click on an upgrade it says it is not currently working. It said the same last week too. --- ## [Not possible in Google Maps nor my Maps](https://support.routexl.com/t/not-possible-in-google-maps-nor-my-maps/2644)
**Author:** [@Dimensus](https://support.routexl.com/u/Dimensus)\ **Replies:** 1\ **Last updated:** [October 25, 2023, 2:38pm UTC](https://support.routexl.com/t/not-possible-in-google-maps-nor-my-maps/2644 "2023-10-25T14:38:33Z")
Hi, I created a route of 200 addresses. However, I cannot use it in Google Maps since Google Maps only loads my starting and ending point or does not allow me to press Start. I also tried the KML option in my Maps, howe… --- ## [Outdated map (OSM)](https://support.routexl.com/t/outdated-map-osm/2627)
**Author:** [@TurboTurbo](https://support.routexl.com/u/TurboTurbo)\ **Replies:** 2\ **Last updated:** [September 24, 2023, 6:54am UTC](https://support.routexl.com/t/outdated-map-osm/2627 "2023-09-24T06:54:17Z")
RouteXL’s map and routing is based on OpenStreetMap, but it seems to be outdated. For example, there was an OSM change regarding the traffic direction on a one-way street on the 27th of June, but it isn’t visible in Rout… --- ## [Route order enhancements when traveling on foot](https://support.routexl.com/t/route-order-enhancements-when-traveling-on-foot/2624)
**Author:** [@ltgseb](https://support.routexl.com/u/ltgseb)\ **Replies:** 1\ **Last updated:** [September 22, 2023, 5:05am UTC](https://support.routexl.com/t/route-order-enhancements-when-traveling-on-foot/2624 "2023-09-22T05:05:31Z")
Is there a way to tell the routing algorithm to “minimize street crossings”? Currently I have multiple locations and the automatic route finder is making me cross the street many times. So I have to override and stay on… --- ## [Fulfill feature on iOs - possible to give the user a choice of map apps?](https://support.routexl.com/t/fulfill-feature-on-ios-possible-to-give-the-user-a-choice-of-map-apps/2607)
**Author:** [@ltgseb](https://support.routexl.com/u/ltgseb)\ **Replies:** 4\ **Last updated:** [September 22, 2023, 4:51am UTC](https://support.routexl.com/t/fulfill-feature-on-ios-possible-to-give-the-user-a-choice-of-map-apps/2607 "2023-09-22T04:51:20Z")
I’m looking for a way to share a multi-destination route with my friends, who all use Google Maps. Many have an iPhone. Currently, when I try the “Fulfill” feature, when I click on Navigate, it forces people to use Appl… --- ## [Newbie: 401 on Hello world example](https://support.routexl.com/t/newbie-401-on-hello-world-example/1624)
**Author:** [@johnlupton](https://support.routexl.com/u/johnlupton)\ **Replies:** 5\ **Last updated:** [September 21, 2023, 3:18am UTC](https://support.routexl.com/t/newbie-401-on-hello-world-example/1624 "2023-09-21T03:18:37Z")
Hi folks Just signed up and trying to get a basic handshake. I’m constructing my request in Postman using the following JS var myHeaders = new Headers(); myHeaders.append("Authorization", "Basic \_myusername\_:\_mypasswo… --- ## [Make 2 or 3 routes with the same list](https://support.routexl.com/t/make-2-or-3-routes-with-the-same-list/1441)
**Author:** [@BOSCONIK](https://support.routexl.com/u/BOSCONIK)\ **Replies:** 1\ **Last updated:** [May 12, 2020, 3:27pm UTC](https://support.routexl.com/t/make-2-or-3-routes-with-the-same-list/1441 "2020-05-12T15:27:46Z")
Hi, I want to know if it’s possible to do various routes of the same list of direction? Thanks --- ## [Recurring subscription](https://support.routexl.com/t/recurring-subscription/2612)
**Author:** [@CmonbusChaumont](https://support.routexl.com/u/CmonbusChaumont)\ **Replies:** 2\ **Last updated:** [August 31, 2023, 5:33am UTC](https://support.routexl.com/t/recurring-subscription/2612 "2023-08-31T05:33:21Z")
Hi, my subscription will finish on sept 2d. How can i subscibe with recurrent? I can’t find how to do tis. Thanks. best regards --- ## [Is anyone having trouble with the "Open in Google Maps"?](https://support.routexl.com/t/is-anyone-having-trouble-with-the-open-in-google-maps/2606)
**Author:** [@ltgseb](https://support.routexl.com/u/ltgseb)\ **Replies:** 5\ **Last updated:** [August 27, 2023, 9:12am UTC](https://support.routexl.com/t/is-anyone-having-trouble-with-the-open-in-google-maps/2606 "2023-08-27T09:12:13Z")
I have a route in RouteXL that I’d like to load in Google Maps. I clicked on Download and selected the Google Maps option. It loaded up the route in Google Maps great, and even offered an option to send directions or sha… --- ## [Suggestion for CSV file import](https://support.routexl.com/t/suggestion-for-csv-file-import/2605)
**Author:** [@ltgseb](https://support.routexl.com/u/ltgseb)\ **Replies:** 1\ **Last updated:** [August 25, 2023, 7:42am UTC](https://support.routexl.com/t/suggestion-for-csv-file-import/2605 "2023-08-25T07:42:03Z")
I just used the test site and it was able to import a .CSV file with a second column for the name of the location (the first column is the address). This is great because it really helps when looking at your route, the n… --- ## [Contactform doesn't work](https://support.routexl.com/t/contactform-doesnt-work/2577)
**Author:** [@LucienRuijters](https://support.routexl.com/u/LucienRuijters)\ **Replies:** 1\ **Last updated:** [July 3, 2023, 2:20pm UTC](https://support.routexl.com/t/contactform-doesnt-work/2577 "2023-07-03T14:20:27Z")
I want to end the contract by using te contact form, but that doesn’t work. How can I end the contract? --- ## [Stuck with using "before" restriction](https://support.routexl.com/t/stuck-with-using-before-restriction/2501)
**Author:** [@martinkoppel99](https://support.routexl.com/u/martinkoppel99)\ **Replies:** 19\ **Last updated:** [July 3, 2023, 10:25am UTC](https://support.routexl.com/t/stuck-with-using-before-restriction/2501 "2023-07-03T10:25:36Z")
I’m a bit stuck trying to use “before” restriction for my API input. Standard case is where I have e.g. 3 shipments per route (3 pickup locations and 3 dropoff locations). And I’m trying to avoid cases where RouteXL wou… --- ## [Infeasible: round 1 is too long with Due parameter](https://support.routexl.com/t/infeasible-round-1-is-too-long-with-due-parameter/2556)
**Author:** [@robobob](https://support.routexl.com/u/robobob)\ **Replies:** 1\ **Last updated:** [June 5, 2023, 9:34pm UTC](https://support.routexl.com/t/infeasible-round-1-is-too-long-with-due-parameter/2556 "2023-06-05T21:34:46Z")
Make request to “v2/tour” endpoint with body: {“locations”:\[{“name”:“00c3c753-52c6-4bed-ab9a-0aacb6879d04”,“lat”:“50.4049728”,“lng”:“30.6115912”,“servicetime”:5,“restrictions”:{“demand”:0}},{“name”:“0”,“lat”:“50.437716… --- ## [Paid for 200 stops, getting only 182](https://support.routexl.com/t/paid-for-200-stops-getting-only-182/2554)
**Author:** [@blissful](https://support.routexl.com/u/blissful)\ **Replies:** 1\ **Last updated:** [June 5, 2023, 9:06am UTC](https://support.routexl.com/t/paid-for-200-stops-getting-only-182/2554 "2023-06-05T09:06:39Z")
I just subscribed for one day to be able to input a route with 200 stops. I’ve imported the addresses several times and it only gives me 182 stops every time. My route is actually 270, so I very carefully selected whic… --- ## [Increasing nr of addresses not being found](https://support.routexl.com/t/increasing-nr-of-addresses-not-being-found/2551)
**Author:** [@DinaLogistics](https://support.routexl.com/u/DinaLogistics)\ **Replies:** 2\ **Last updated:** [June 5, 2023, 6:28am UTC](https://support.routexl.com/t/increasing-nr-of-addresses-not-being-found/2551 "2023-06-05T06:28:20Z")
We have been getting increasing numbers of complaints that the API does not return the same amount of addresses in the route than we sent in the request. This has started happening 2 days ago for 1 address on a route, bu… --- ## [Program troubels?](https://support.routexl.com/t/program-troubels/2548)
**Author:** [@BULL-DOG](https://support.routexl.com/u/BULL-DOG)\ **Replies:** 1\ **Last updated:** [May 30, 2023, 9:58am UTC](https://support.routexl.com/t/program-troubels/2548 "2023-05-30T09:58:00Z")
If I add new adresses to an existing routing, they are joined to the end of this routing, instead of putting them in between were the routing already passes. Furthermore, I entered several opening houres this morning , b… --- ## [Get only one data](https://support.routexl.com/t/get-only-one-data/2543)
**Author:** [@Dricus](https://support.routexl.com/u/Dricus)\ **Replies:** 4\ **Last updated:** [May 25, 2023, 12:19pm UTC](https://support.routexl.com/t/get-only-one-data/2543 "2023-05-25T12:19:02Z")
Good morning, How can I just retrieve the distance or arrived data in the php code of the api? Thanks for your reply // Set the locations $locations = array(); $locations\[\] = array( 'name' =\> '1', 'lat' =\> 48.85580… --- ## [Possibility to add multiple ready - due hours per address?](https://support.routexl.com/t/possibility-to-add-multiple-ready-due-hours-per-address/2359)
**Author:** [@DinaLogistics](https://support.routexl.com/u/DinaLogistics)\ **Replies:** 1\ **Last updated:** [November 3, 2022, 8:52am UTC](https://support.routexl.com/t/possibility-to-add-multiple-ready-due-hours-per-address/2359 "2022-11-03T08:52:41Z")
Is it possible to add another set of ready-due hours per address? Right now we perform an API call to optimize tours, and in this call we pass the opening hours of the tour stop per address. However, we enable users on … --- ## [Github Php problem](https://support.routexl.com/t/github-php-problem/2537)
**Author:** [@Dricus](https://support.routexl.com/u/Dricus)\ **Replies:** 2\ **Last updated:** [May 17, 2023, 7:39am UTC](https://support.routexl.com/t/github-php-problem/2537 "2023-05-17T07:39:58Z")
Hello, I have problems with the api in php. I copy paste the code available on github but the code gives me the error: from the last else and not the coordinates can someone help me. Thank you for your reply. \ **Author:** [@fisherj](https://support.routexl.com/u/fisherj)\ **Replies:** 2\ **Last updated:** [May 16, 2023, 4:28pm UTC](https://support.routexl.com/t/mileage-between-sites/2533 "2023-05-16T16:28:12Z") Is there a way for this information to appear by address not just at the end of the whole route? --- ## [In my book one day is 24 hour](https://support.routexl.com/t/in-my-book-one-day-is-24-hour/2513)
**Author:** [@1mfleming](https://support.routexl.com/u/1mfleming)\ **Replies:** 7\ **Last updated:** [April 20, 2023, 1:11pm UTC](https://support.routexl.com/t/in-my-book-one-day-is-24-hour/2513 "2023-04-20T13:11:30Z")
i paid yesterday 14:57 for one day that means i shoud have an hour left. but i don’t --- ## [Strange names in the address line](https://support.routexl.com/t/strange-names-in-the-address-line/2512)
**Author:** [@1mfleming](https://support.routexl.com/u/1mfleming)\ **Replies:** 1\ **Last updated:** [April 19, 2023, 1:33pm UTC](https://support.routexl.com/t/strange-names-in-the-address-line/2512 "2023-04-19T13:33:12Z")
the adressline start with strange things , see sample |1. clothing.tracers.pure − Moosweg 6, 86692 Münster, Germany| || ||⌚ 00:50|2. clogging.sandpit.intellectual − Hauptstraße 20, 86692 Münster, Germany| || ||⌚ 00:… [Previous page](https://support.routexl.com/latest.md?no_subcategories=false&page=1) [Next page](https://support.routexl.com/latest.md?no_subcategories=false&page=3)